Support is a simple but costly industry, and we guarantee that we can provide you with a better price than you will have with an in-house solution. We offer a large variety of trained and experienced workers providing customer support (e-mail, phone, chat),or call centers (selling products professionally).
All of the expensive and time consuming tasks which take energy away from your core business can be covered, all at a low price.
Outsourced customer support is an elegant system for dealing with inbound ticket requests from any channel that includes phone, email, chat, web forms, and social communications, as well as self-service support sites. In a world where businesses need to do more than just sell products, they also want to build relationships.
Our team is attentive, have a goal oriented focus and the capability to handle surprises. It’s more than just providing answers, it’s helping your customers even when they don’t know they need help.
More companies around the globe are realizing that one way to reach the customer satisfaction nirvana is to hire firms that specialize in customer service rather than trying to figure out a way to deliver that customer service themselves.
Outsourced call center will help you to increase your sales, follow-up your emails, test unknown markets, develop good customer relationships and make your business a success.
An IP PBX is a complete telephony system that provides telephone calls over IP data networks. All conversations are sent as data packets over the network. Enterprises don’t need to disrupt their current external communication infrastructure and operations.
An IP PBX delivers such significant savings in management, maintenance, and call costs, that upgrading to an IP PBX, should be the obvious choice for any company.